Shipping Policy
Shipping Policy
Shipping Costs
All purchases made within Australia’s will be sent freight free and include insurance.
International shipping prices are calculated on a per order basis and is calculated after your purchase has been completed. Simply add to cart your desired piece and select the $0 International Shipping option and an invoice will be emailed out to you within 1 business day. Please use your desired delivery destination at the checkout as this is used to calculate the international shipping charge to your desired destination.
If you would like a quote prior to purchase, simply contact us and we would be more than happy to assist. Please be aware that we can not hold your desired art work whilst assisting you with your enquiry.
Dispatch Timeframe
We aim to dispatch all paintings within 1-4 business days. If further delays apply, we will contact you via email.
We aim to dispatch all paper prints within 1-6 business days. If further delays apply, we will contact you via email.
Delivery Timeframe
Our delivery partners have recently experiences alterations to their delivery timeframes due to COVID-19 and the recent floods. For an accurate delivery timeframe estimate, please refer to our logistic partners websites directly as this will contain the most current and up to date delivery estimates based on the current climate. Links are provided below.
Domestic deliveries sent via Australia Post
Domestic deliveries sent via Fedex
Domestic deliveries sent via DHL
International shipping can take from 2-10 days to be delivered. For more information on international shipping please contact us.
Insurance
Insurance is included in the shipping price for all our deliveries.
Duties and Taxes:
International orders may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that Janga Art cannot predict the amount for your respective destination. The purchaser is responsible for the payment of import duties and taxes. We encourage you to contact your local customs office for further information prior to placing your order.